Over the Counter Returns Request form

Order Number*
First Name*
Last Name*
email*
Daytime Telephone*
Item numbers you wish to return and quantities*
Reason for return*
Action requested*



.

1. The items returned have been :
a) Bought within the past 60 days
b) Only one opened package per product is eligible for return and credit

2. You will be contacted by a Customer Service Representative within 3 business days with further information on processing your return

This is only for Over the Counter products not prescriptions, you must contact the prescription department for those inquiries at 1-800-897-9116. Please note no credit will be issued until we receive the merchandise, if a large dollar amount please send it via UPS, Fedex or through a carrier that allows tracking and insurance. We are not responsible for orders lost by the carrier. Full credit will be issued only on orders that comply with the above requirements. If you paid by check only store credit is issued for check orders under $50. For orders over $50 please allow 6-8 weeks for processing. Returns will not be accepted without a copy of the original statement and the returned item(s) circled. Please place the item in the original shipping box or packaging that protects the product and send to:

emails: Please be aware that emails may be blocked by your Internet Service Provider (ISP) or be sent to your "junk mail" folder due to spam filters and controls.

 

* Fields marked with an asterisk are required

If you have any problems with this form, please send us an email to customerservice@nextrxotc.com